If a recipient hasn’t received their reward, you can easily resend it from your account. Locate the original order, select the recipient, and click Resend — the reward will be delivered instantly.
Resend a reward
- Last updated Mon, Nov 10, 2025
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If a recipient hasn’t received their reward, you can easily resend it from your account. Locate the original order, select the recipient, and click Resend — the reward will be delivered instantly.
If this didn’t solve it, contact our support team.
Please have your order ID ready when you call.
Weekdays 10–12 and 13–15 (CET)